
John Gibison
For the most part it is a simple/sleek app that does exactly what I need. The integrated battery feature was really nice (although it disconnected from the car, but I think that may be the car issue). The one alight improvement would be to allow the user to type in the amps if we click on the number rather than only relying on the slider because the slider is sometimes finicky when trying to select a specific value.
Hello! Thank you so much for your feedback and great suggestion regarding the amperage input. If you're willing to share your charger's Serial Number (SN), knowing the exact unit helps us troubleshoot hardware-specific behaviors faster. Overview: https://support.wallbox.com/en/knowledge-base/mywallbox-app-overview/

Chris Kim
I’ve been unable to update the Wallbox software since installing it in August. The Bluetooth connection doesn’t work, and the hotspot method for updates fails as well. Despite being only 15 feet from a top-of-the-line, high-speed router, the Wallbox cannot connect. Additionally, the auto unlock feature doesn’t work; when I connect the charger to my car, it doesn’t start charging at the scheduled time as expected. Incredibly frustrating.
15 people found this review helpful

Jacob Viele
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I'm not able to pay for charging sessions. I only ever get generic error messages w/ no cause or direction on how to fix. Same thing if I try to change payment methods. I even tried to re register under a new email and the app won't even let me get past that. I've been in communications with their difficult to find (human) support for over a day now and so far they've only asked generic questions that have nothing to do w/ my problem. I've lost 4 hrs of time dealing w/ this useless company. 0/5
Hello Jacob Viele.
We're really sorry to read about your experience. We want to help resolve your issue as quickly as possible. Please provide us with your case number, so we can investigate and check whats happening with your case. Thank you for your feedback.